Who we are
Our website address is: https://ms-skyline.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
This site is operated by MS SKYLINE. Throughout the site, the terms “we”, “us” and “our” refer to MS SKYLINE. MS SKYLINE offers this site, including all the information, tools and services available on this site to the User, subject to acceptance of all the terms, conditions, policies and notices mentioned here.
Our store is hosted on Shopify Inc. They provide us with the online ecommerce platform which allows us to sell our products and services to you.
SECTION 1 – TERMS OF THE ONLINE STORE
You are not authorized to use our products for illegal or unauthorized purposes and you may not, due to the use of the Service, violate the laws of your territory (including, but not limited to, the copyright laws).
You must not transmit worms, viruses or destructive code.
A violation or violation of any of the Conditions will result in the immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (including credit card information), can be transferred without encryption and involves (a) transmissions on different networks; And (b) changes to comply with and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without express written permission from us.
The headings used in this agreement are included for convenience only and do not limit or influence these conditions.
SECTION 3 – ACCURACY, COMPLETENESS AND WITNESS OF INFORMATION
We are not responsible if the information available on this site is not exact, complete or up to date. The content of this site is provided for general information and should not be relied on or used as a sole basis for decision-making without consulting primary, more specific, more complete or more timely sources of information. Any use of the content of this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not up to date and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We will not be liable to you or to any third party for any modification, price change, suspension or interruption of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online on the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our return policy.
We have endeavored to display as faithfully as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor display of any color will be accurate.
We reserve the right, but we are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void and prohibited.
We do not guarantee that the quality of any product, service, information or other material purchased or obtained by you will meet your expectations or that errors in the Service will be corrected.
SECTION 6 – ACCURACY OF INVOICING AND ACCOUNT INFORMATION
We reserve the right to refuse any order that you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and / or orders that use the same billing and / or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting the email and / or billing address / telephone number provided at the time of order. We reserve the right to limit or prohibit orders which, in our sole judgment, appear to be placed by resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates so that we can complete your transactions and contact you if necessary.
For more details, please see our returns policy.
SECTION 7 – OPTIONAL TOOLS
We can provide you with access to third-party tools over which we have no control or have no control or input.
You acknowledge and agree that we provide access to these tools “as is” and “as available” without any warranty, representation or condition of any kind and without any approval. We do not accept any liability arising from your use of optional third-party tools.
Any use by you of the optional tools offered on the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which the tools are provided by the appropriate third party supplier (s) .
SECTION 8 – THIRD PARTY LINKS
Certain content, products and services available through our Service may include material from third parties.
Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for the review or evaluation of the content or accuracy and we do not guarantee or assume any responsibility for third party materials or websites or for any other material, product or service of third.
We are not responsible for damages or damages related to the purchase or use of goods, services, resources, content or any other transaction made in connection with third party websites. Please carefully review and ensure that you understand third party policies and practices before committing to a transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACKS AND OTHER SUBMISSIONS
If, at our request, you send specific submissions (for example contest entries) or if you do not send them to us, you send creative ideas, suggestions, proposals, plans or other documents, either by online, by email, (Collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use the comments you provide to us in any medium. We are and do not assume any obligation (1) to keep comments confidential; 2) to pay compensation for any observations; Or (3) respond to any comments.
You agree that your comments do not violate any rights of third parties, including copyright, trademark, confidentiality, personality or any other personal or exclusive right. You also agree that your comments do not contain defamatory or otherwise illegal, abusive or obscene material, or contain any computer virus or other malicious software that could in any way affect the operation of the Service or a related website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of the comments. You are solely responsible for your comments and their accuracy. We assume no responsibility and do not
SECTION 10 – PERSONAL INFORMATION
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to the description of products, prices, promotions, offers, shipping costs product, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, to modify or update information or to cancel orders if information contained in the Service or on a related website is inaccurate at any time without notice ( including after submitting your order).
We assume no obligation to update, modify or clarify the information contained in the Service or on a related website, including, but not limited to, pricing information, except where required by law. ‘required. No refresh or update date specified in the Service or on a related website should be considered to indicate that all information contained in the Service or on a related website has been changed or updated.
SECTION 12 – PROHIBITED USES
ARTICLE 13 – LIMITATION OF WARRANTY; LIMITATION OF LIABILITY
We do not guarantee, do not guarantee that your use of our service will be uninterrupted, timely, secure or error free.
We do not guarantee that the results that can be obtained from using the service will be accurate or reliable.
You agree that from time to time we may withdraw service for indefinite periods or cancel the service at any time without notice.
You expressly agree that your use or inability to use the service is at your sole risk. The service and all products and services delivered to you through the service are (unless expressly stated by us) provided “as is” and “available” for your use, without any declaration, warranty or conditions of any kind. either Including all implied warranties or conditions of merchantability, merchantability, fitness for a particular purpose, durability, title and non-infringement.
Or any loss or damage of any kind whatsoever resulting from the use of the service or any content (or product) displayed, transmitted or made available through the service, even if it is informed of their possibility. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions, our liability will be limited to the extent permitted by law.
SECTION 14 – COMPENSATION
SECTION 15 – SEVERABILITY
SECTION 16 – TERMINATION
The obligations and commitments of the parties contracted before the termination date will survive the termination of this contract for all purposes.
ARTICLE 17 – WHOLE AGREEMENT
Any ambiguity in the interpretation of these General Conditions of Use must not be interpreted
ARTICLE 18 – APPLICABLE LAW
These conditions of use and the specific agreements by which we provide services to you will be governed by and interpreted in accordance with laws.
ARTICLE 19 – MODIFICATIONS TO THE TERMS OF SERVICE
SECTION 20 – COOKIES
In order to optimize the use of its online services, the site reserves the right to place cookies on the computers of users of its sites. These cookies are used in particular to facilitate user access, for the proper functioning of the various scripts necessary for coding the site or other displays.
These cookies can be issued by the site or by third-party companies. To find out how to refuse, delete these “Cookies” or be informed of their receipt by a message, please consult the help section of your internet browser.
Cookies are files deposited and kept, subject to your choices, by MS SKYLINE or by third parties on your terminal (smartphone, tablets, computer, etc.) when you browse one of our sites or on third party sites and applications. Other similar technologies, such as “pixels” or “tags”, may also be used on our sites.
What are cookies used for on our sites?
The cookies we issue on our sites are used to recognize the user’s terminal when they connect to one of our sites in order to:
to optimize the presentation of our sites to the display preferences of your terminal (display resolution, operating system used, etc.) or to the choice of languages or currencies, during your visits according to hardware and software viewing or reading on your terminal or depending on your geographic area;
to allow you to access reserved and personal spaces on our sites, such as your personal account on the basis of the information that you have been able to transmit to us if you have created an account (from which you can access personalized content or which are reserved for you) and stay connected on these spaces;
memorize information relating to a form that you have filled out on one of our sites;
to establish statistics and volumes of frequentation and use of our sites;
to set up security measures (for example in order to ask you to connect again after a certain period of inactivity on one of our sites);
when you have opened an account on ms-skyline.com, to identify yourself on our sites and collect information to help us know you better based on your browsing and your use of our sites;
to adapt our advertising campaigns as well as our advertising and promotional emails likely to be sent to you by MS SKYLINE, to your centers of interest (deducted according to your navigation on our site).
What cookies are issued on our sites by third parties?
Some cookies placed and / or read from our sites are issued by third parties. They can then access and read the information contained in these cookies.
These cookies issued by third parties allow the sharing of content by visitors to our sites, such as the “Share” or “Like” buttons on Facebook, or the “Twitter”, “LinkedIn” buttons, etc. The third party providing one of these applications is likely to identify you through its applications and its own cookies, even if you did not use these applications when you visited our sites, simply because you have an account. open on your terminal with the third party concerned. We have no control over the process used by these third parties to collect this information and invite you to consult their confidentiality policies.
SECTION 21 – CONTACT INFORMATION
Cancellation / modification of order
Please ensure the accuracy of your order before placing it. Any request for cancellation or modification of an order cannot be made once the order has been confirmed.
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
certain health items; personal care, intimate use
To complete your return, we require a receipt or proof of purchase.
The items are returned to our warehouse in Germany.
Cosmetic product can not be returned.
Please do not return your purchase to the manufacturer without approval.
To return your product, you must send your product to the address given to you.
You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable.
A 10% restocking fee will be deducted from any refund.
Depending on where you live, the time it may take for your returned product to reach us may vary.
You should consider using a trackable shipping service or purchasing marine insurance. We do not guarantee that we will receive your returned item.
Refunds (if applicable)
Once your return is received and inspected, we will email you to let you know that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.
If an attempt to send has been made without success. The re-shipping costs will be deducted from the amount reimbursed depending on the situation.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
So contact your credit card company, it may take a while before your refund is officially posted.
Then contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and have still not received your refund, please contact us using the contact form on the CONTACT US
Selling Items (if applicable)
Only regular priced items can be refunded, unfortunately, sale items cannot be refunded.