TRACKING & DELIVERY
You receive our products worldwide either via DHL Express with tracking number, or by sea freight or local pick-up. Once your order has been transmitted to a delivery service, we no longer have any influence on it. Please take note of this and the note below. It may take a few days before the status of your delivery is recognized.
To view the shipment status of your order, go to the following website and enter the tracking number that we emailed to you to confirm the shipment:
NOTE: If you try to track the item after receiving your tracking number and no results are returned, don’t panic. This tracking number was generated recently and the carrier’s electronic records may not have been updated.
Overall , after placing an order, the delivery time is approximately 4 to 8 working days . Business days do not include weekends or holidays. If our suppliers are very busy, delivery times may vary. We will send you a tracking number for your order so you can always see where your products are.
At MS SKYLINE, we attach great importance to offering the consumer beautiful and special products. Not only is quality important to us, but also price. We try to keep the price as low as possible. To do this, the products are sometimes shipped directly by the supplier. This allows us to make huge savings on our storage costs. Our suppliers are represented all over the world. However, it does mean that it takes a little longer to get the products to you.
We also wish to inform you that if you order several products in our online store, they may arrive on different days, because we work with several suppliers. This means that one package can arrive earlier than the other. Customs fees are the responsibility of the customer.
Customs and import fees
Buyers are responsible for any customs or import charges that may apply. We are not responsible for delays caused by customs.